This article & more at Topica Article Directory 10 Reasons Why People Won't Buy A Second Product From You 1. You didn't follow up after the first sale. After the sale you could have introduced your other product on the thank e-mail. 2. You didn't ship the product in the about of time you stated. If they needed it in a hurry and you didn't provide, they won't rely on you again. 3. Your product didn't do as promised. If your product didn't accomplish their desired goal they're not going to think your second product will either. 4. Your customer couldn't get a hold of you in time when they had a "after question" sale. You could have added extra lines of communication.
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